The software upgrade was started this morning at 9:45am. It has been reported that the software upgrade process was interrupted by a few corrupted profiles. The Sangfor research team said that they must be fixed before starting the upgrade. The team has been fixing them until now. As it will need sometime to fix them all, I have advised the team to take a short break and resume in a couple of hours. The team is confidence that the software upgrade can be completed tomorrow. Until then, the VDI system is still off-line.
I will keep you posted with the progress. Thanks!
Dr Terry Ng
Director of Information Technology.